Job Description
Want to be part of an expansive team looking to make the world a little better?
X Shore has an increasing number of boats in the water with customers and we need to ensure the shortest possible down-time while assuring our customers get a world-class experience. To do this, we're looking for a passionate Marine Systems Field Engineerwith a deep commitment to sustainability and a desire to make a positive impact on the environment.
About the role This is a hands-on technical role that combines marine systems knowledge, electrical diagnostics, and technical problem-solving. We're looking for someone that is excited by our vision, eager for a challenge, and willing to learn on the job. We pride ourselves on transparency and operate in a lean, high-trust environment that encourages everyone to take ownership of their domain.
You will be a full-time member of our Field Service team and will work from our technical office in Sarasota Florida. Given that we're a startup, you will be working in a fast-moving, dynamic environment that requires adaptability. That said, here are some responsibilities and qualifications we expect to stay relatively constant for this role.
Core responsibilities
- Supporting Customers Remotely: Providing immediate assistance and guidance to customers & colleagues remotely.
- Active Problem-Solving: Troubleshooting and resolving technical issues with customers' boats in the field.
- Technical Training: Conducting training sessions for our partners to enhance their product knowledge.
- Failure Cause Analysis: Identifying the root causes of failures and issues.
- Technical Writing: Document clear work instructions for remedial actions.
- Prototype Work: Participating in prototype development and testing.
- Performing Sea Trials: Conducting sea trials out of Sarasota Florida according to the QA checklist
Your profile You are an engineer with a broad technical knowledge spanning areas such as mechanics, electronics, diagnostics, and software.
You can fluently communicate in English to interact with a global customer base and team.
You are flexible and willing to travel with short notice, ensuring that customer issues are resolved promptly.
You share our core values of sustainability, equality, and diversity, and are dedicated to advancing environmentally friendly solutions.
It's a plus if youhave boating experience and a deep understanding of boats and marine technology.
On top of this, we prefer thatyou have experience of:
- CAN/NMEA2000 network and CAN software (eg PEAK-System PCAN or Vector CANoe/CANalyzer)
- Reading Electrical systems (Fused and relay circuits)
- Wiring diagram schematics and component datasheets
- Software functionality connected to hardware pinout.
- Over-the-air telemetry diagnostics and software updates
- Both reading and writing C and Python code
Site: Sarasota, Florida
At X Shore, we encourage diversity and consider all qualified applicants equally for employment, regardless of background, identity, or status. You're always welcome to reach out even if you don't meet many of these qualifications. Passion and aptitude make up for a lot.
What we value - Ownership over both your work and the company's success
- Empathy for colleagues and for customers
- Humility in problem-solving and collaboration
- Pragmatism for navigating ambiguity quickly and sensibly
- Inclusion of different backgrounds, opinions, cultures, etc.
Given that we work in a sometimes intense or stressful environment, it's vital that our
values align. We'd be happy to elaborate on any or all of these during the interview process.
What you'll get
- Talented teammates who challenge you to be better
- Access and often input to a wide range of business activities
- An opportunity to have an outsized impact on industry-defining vehicles
- The ability to drive positive environmental change through your work
- The opportunity to travel to some of the most spectacular places in the world
About X Shore The Swedish climate technology and electric boat company X Shore was founded in 2016 in Stockholm. Made in Sweden, X Shore has become the world's leading supplier of electric boats with customers in markets such as North America and Europe. X Shore's boats use no fossil fuels and have minimal impact on marine wildlife. X Shore boats have received numerous design awards and have won European Powerboat of the Year, Best of Boats and Design awards globally.
Read more at
Hope to hear from you soon!
The crew at X Shore
Team Field Service Locations Sarasota X Shore
Job Tags
Full time, Immediate start, Remote job, Gangs, Flexible hours,