Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

a3ZJb09TQjJpdDhpTVhmSXorejRyQ2U3Y3c9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Lifelancer

Clinical Data Specialist Job at Lifelancer

 ...Type: Remote Job Contract Type: Contract Job Seniority Level: Entry level Overview We are currently searching for a...  ...two to four years of experience within the medical device, pharmaceutical or biotech industry EDUCATION Requires a Baccalaureate... 

Aldi

Store Associate Job at Aldi

 ...purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly Provide exceptional customer service, assisting customers with their shopping experience Collaborate with team members and communicate clearly to the store management team... 

Experis

Procurement Analyst - III (Senior) Job at Experis

 ...Our client is hiring Procurement Analyst in Rahway NJ Job Title: Procurement Analyst - III (Senior) Location: Rahway, NJ Qualifications: Education Minimum Requirement: Bachelors degree in business, Administration, Finance, or a related field. Required... 

Bureau of Engraving and Printing

Plate Printer Assistant Supervisor Job at Bureau of Engraving and Printing

 ...Summary This position is located at Bureau of Engraving and Printing, within the Plate Printing Division DCF. As a Plate Printer Assistant...  ...by the closing date of this announcement. You must meet the screen-out element Ability to Lead or Supervise , normally addressed... 

SoFi

Post Production Coordinator Job at SoFi

 ...services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that...