Job Description
TriTech Enterprise Systems, Inc, (TriTech) is seeking a 'Technical Specialist - EHR Epic Rev Cycle Analyst' to support a Raleigh, NC project. This candidate will build the following Epic modules: Resolute Hospital Billing Claims and Resolute Professional Billing Claims.
In addition, the candidate will serve as the primary build and support contact for the assigned Epic modules. Lastly, the candidate is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.
Key Responsibilities - Serve as the primary support contact for the application's end-users
- Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
- Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
- Evaluate hardware availability and software requirements
- Identify issues that arise in the application and working to resolve them
- Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
- Identify and implement requested changes to the system
- Serve as a liaison between end users' workflow needs and Epic implementation staff
- Maintain regular communication with Epic representatives, including participating in weekly project team meetings
- Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
- Review the status of projects and issues on an ongoing basis with leadership
- Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Skills: Skill Required / Desired Amount of Experience Certified by Epic in Resolute Hospital Billing, HB & Claims, Professions Billing, PB & Claims; & Long-Term Care BillingRequired Epic implementation or operations support experienceRequired8YearsHealth IT experienceRequired8YearsAbility to set up and test paper and electronic claims and electronic remittance.Required5YearsUnderstanding of upstream and downstream data sources for claims to be able to investigate the root causes of claims errors.Required8YearsThorough knowledge of assigned data and the use of its systems via developing through test plans/scenariosRequired8YearsFamiliarity with health plan concepts and workflowsRequired5YearsWorking knowledge in application development and system integrationRequired8YearsSkilled in enterprise systems and familiarity with best business practices related to systemsRequired8YearsFamiliarity with legal requirements and operational policies related to patient and family privacy practicesRequired5YearsWorking knowledge of security protocols for systems utilizedRequired8YearsExperience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and qualityRequired8YearsCoordinate and direct computer systems and application design and developmentRequired5YearsExperience in assessing user needs through discussion with customerRequired8YearsAble to convey technical information to client and promote understanding of relevant issuesRequired8YearsSoftware quality assurance/testing experienceRequired8YearsStrong understanding of the core functions and processes of the billing officeRequired Understanding of the billing office's integration with other departments in the organizationRequired Solid comprehension of revenue cycle managementRequired Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflowsRequired Epic Implementation experience with at least 1 full life cycle projectRequired TriTech Enterprise Systems, Inc.
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